A customer-first mechanical recovery after basement flooding: retain the working boiler, replace damaged air handlers, add heat pumps, and protect the home from another water event
4:24
Project Film
2
New Fan Coils
Lennox
Heat Pump System
Private
Location
1 project photos
Photos documented for this case study
5 scope items
Equipment and work documented below
Customer location withheld, Lower Mainland, BC
Completed Recent project
The project
After a serious basement flood, the homeowners needed a full mechanical assessment—not an automatic replacement recommendation. The supplied project film documents water-damaged air handlers that could not remain in service, a repairable five-year-old Viessmann boiler, aging R-22 cooling equipment, and a failed pressure-reducing valve. Grove Mechanical retained and repaired the existing boiler where the narrated project evidence showed it could be safely returned to operation, then built the replacement scope around two new hydronic fan coils, cold-climate Lennox side-discharge heat pumps, updated pressure reduction, a Wi-Fi water shutoff with floor sensor, and a smart-thermostat handover. Customer location details are withheld.
4:24 · English captions available
This supplied project film documents a real Grove Mechanical installation. Customer location details are withheld, and all technical and financial outcomes shown are specific to this project.
Project film chapters
The project film records roughly two feet of basement water after the homeowners returned from vacation. The two affected air handlers were condemned, with seized blower motors and damaged circuit boards described in the walkthrough.
Rather than treating the flood as a reason to replace every component, Grove assessed the existing Viessmann boiler and documented a repair-first solution for this specific project.
Alongside heating and cooling upgrades, Grove replaced the failed pressure-reducing valve and added a Wi-Fi water shutoff with floor sensor to support faster protection during a future leak event.
The project film documents a whole-home mechanical recovery: a retained and repaired Viessmann boiler, two new hydronic fan coils, Lennox side-discharge cold-climate heat pumps, replacement of aging R-22 cooling equipment, updated pressure reduction, Wi-Fi leak protection, and smart-thermostat setup. The story is a project-specific example of Grove’s repair-first, full-system approach—not a universal price or performance promise.
The supplied project film explains that floodwater damaged both air handlers, including seized blower motors and failed circuit boards. Grove performed a diagnostic assessment to identify what could be safely retained and what needed replacement.
On this project, Grove’s assessment found a repair path for the existing Viessmann boiler. The decision was project-specific and based on the equipment condition, site findings, safety, and the overall system plan; every flooded system needs its own assessment.
The documented scope included two new hydronic fan coils and Lennox side-discharge cold-climate heat pumps, replacing the older R-22 cooling equipment shown in the project film. Equipment selection and design should always be matched to the home and existing mechanical system.
The water shutoff shown in this project uses a floor sensor and can automatically close the water supply when it detects an emergency. It is one layer of protection that can be particularly useful for homeowners who travel, but it does not replace regular maintenance or insurance coverage.
Existing Commercial-Grade Boiler Repair
ViessmannThe supplied project film documents a repair-first assessment that retained the existing boiler instead of replacing it.
Hydronic Fan Coils (×2)
Grove MechanicalTwo new hydronic fan coils documented in the completed HVAC upgrade.
Cold-Climate Heat Pump System
LennoxLennox side-discharge outdoor units installed to replace the aging R-22 cooling equipment shown in the project film.
Pressure-Reducing Valve
Grove MechanicalThe failed PRV was replaced to regulate incoming city water pressure for the home.
Wi-Fi Water Shutoff & Floor Sensor
Grove MechanicalLeak-protection equipment added to help shut off water automatically if a floor sensor detects an emergency.
1 project photos from this documented installation
5 installed equipment and scope details
3 on-site challenges explained
Completed in Customer location withheld, Lower Mainland, BC
A real result, not a stock showcase